Outclass the Competition

To gain a competitive edge and advance to the top, the Sydney School of Protocol offer clients a thorough needs analysis to ensure programs suit individual needs. To help improve your soft skills, communication skills and build your confidence, we offer complete programs or an integrated series of Master Classes. 

Creating Lasting Impressions
How to control your first impressions
How to make an entrance
How to work the room

Posture and Body language
Ergonomical and healthy posture
Cues to perfect body language

Networking Skills
Handshaking & the ultimate greeting
Introducing yourself and others
Eye contact
Mingling proficiency
Remembering names

Grooming and Presentation
Skincare and haircare
Health and wellbeing
Wardrobe and styling
Styling and presentation

Business Etiquette
Forms of address
Ranks and status
Business cards
Effective small talk
Occasional business attire

Communication Etiquette
Digital communication etiquette
Social media etiquette
Face­ to­ face
Meetings and conferences
Styling and presentation

Dine Like a Diplomat
Host and guest duties
Table etiquette
Silverware etiquette
Glassware and toasting etiquette
Managing diversity in foods

Personal Brand
Self awareness
How to sell yourself
Building confidence
Public speaking
Negotiation skills

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